About the Digital Download
Building rapport is the foundation of effective care. Whether you’re supporting a child with special needs, an adult recovering from a brain injury, or a senior navigating changes in independence, trust and connection come first. This 3 page tip sheet offers practical, easy-to-apply strategies for caregivers and frontline professionals working in homes and community settings. Inside, you’ll find tailored approaches for three key groups (kids, adults, and seniors), each with detailed explanations, practical examples, and tips that help you meet people where they’re at. From respecting sensory needs and following a child’s lead, to preserving an adult’s dignity or creating rituals with seniors, these tools are designed to strengthen relationships, reduce resistance, and promote meaningful engagement.